Student Menu Frequently Asked Questions
1. What does each workflow do?
2. How do I find my advisors?
3. How do I change my student information (address, name, emergency contact, employer, phone, etc.)?
4. Why am I denied access to my progress report?
5. How do I review any restrictions on my record and who do I contact to clear up?
6. What if Alverno doesn't have my correct Social Security number?
7. When a schedule change is made, it isn't reflected automatically in the Educator application. How frequently is this information synchronized?
8. Where can I find other student tools such as Educator, DDP, etc?
2. How do I find my advisors?
3. How do I change my student information (address, name, emergency contact, employer, phone, etc.)?
4. Why am I denied access to my progress report?
5. How do I review any restrictions on my record and who do I contact to clear up?
6. What if Alverno doesn't have my correct Social Security number?
7. When a schedule change is made, it isn't reflected automatically in the Educator application. How frequently is this information synchronized?
8. Where can I find other student tools such as Educator, DDP, etc?
- 1. What does each workflow do?
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* Academic evaluation: Provides students with the ability to review an academic evaluation for their active academic program. In addition, students can perform "what if" evaluations if they are considering changing academic programs. The evaluation lists student requirements for the communication placement assessment, general education courses by beginning and intermediate, and major and support area courses by beginning, intermediate, and advanced. Courses that are completed, in progress, transferred in, waived, substituted, or completed by a credit by assessment process will be listed if the Registrar's Office has the completed paperwork.
* Add/drop selected sections: Allows students to add/drop/waitlist sections from their preferred sections list or drop themselves from sections for which they are currently registered. Information displayed includes preferred sections and current registrations.
* Change password: Provides users with the ability to change their password when desired.
* Class schedule: Provides students with the ability to review class schedules for semesters in which they are currently registered but have not yet completed. The schedule displays meeting information such as building, room, days, time, start & end dates, faculty contact information, prerequisites, course descriptions, etc.
* Course history: Provides students with the ability to review their course history. The course history lists courses by their term. It includes the course and section, course title, progress code (if the course is completed), and earned credits. Courses waived, transferred in or completed through the credit by assessment process will be listed at the top of the course history with no progress code or instructor listed.
* Express registration: Allows students to register or add sections in the most expeditious way possible. Students must know the exact subject, course number and section number for the classes in which they intend to register or add. Please note that all registration is first filtered through a course "shopping cart" referred to by IOL as preferred sections. Students must take further action in order to be registered for courses placed on their list.
* Faculty Information: Allows you to view faculty information such as their office location, office hours, class schedule, location and hours of classes. Only current classes and office hours will appear and are updated in January and August.
* Financial aid award letter: Provides you with the ability to review the financial aid that you have been awarded for the year, the enrollment status hich your award is based on, your financial aid academic progress and loan documents which you may or may not need. Additionally, the award letter will indicate your financial aid budget, family contribution and need determined in accordance with federal guidelines.
* Financial aid status by term: Provides you with the ability to review all of the different types of financial aid items (sources) that you have been awarded for the academic term (summer, fall and spring), the dollar amount of this fund that you have been awarded and whether the item has been accepted, declined or is pending.
* Financial aid status by year: Provides you with the ability to review all of the different types of financial aid items (sources) that you have been awarded for the academic year, the dollar amount of this fund that you have been awarded and whether the item has been accepted, declined or is pending.
* Manage my waitlist: Allows students to view their waitlist status, drop themselves from a waitlist, or drop themselves from sections for which they are currently registered. It includes information about their waitlist ranking. Students cannot register from a waitlist, only the Registrar can. In general, waitlisted students who meet course criteria are admitted to a section based on waitlist rank. However, preference is given to students who are required to take a course for their major or support.
* My Documents: Displays a list of the documents your institution expects to receive from you, has received, or has waived. For example, you might look at this page to see if your application has been received.
* Progress report: Provides students with the ability to review their progress report. The progress report lists courses/titles, semester hours, and progress codes for each. Please note that certain restrictions placed on students' records will not allow them to access the progress report.
* Search for classes: Provides users with the ability to search for classes within a particular term. This is a search only service. Students cannot register for classes or add classes using this service. The results of a search for classes will display course names/titles, meeting information, faculty, course status, capacity/availability, credits, course descriptions, etc.
* Search and register: Allows students who are unsure of course and section numbers to first search for classes and then register for them. Please note that all registration is first filtered through a course "shopping cart referred to by IOL as preferred sections. Students must take further action in order to be registered for courses placed on their list.
* Student information: Provides students with the ability to review personal information, restrictions, relative information, and academic information. Updates to personal and relative information can be completed using this workflow. If any of the personal information is incorrect (such as address or phone), students should click on the "Contact Us" link at the bottom right of any screen. On the following page click "Contact IMSR Department," provide updated information and submit. Your full name and Datatel ID are required. Students should review any restrictions listed and use the Office Contact link to determine which office to call to clear any restrictions.
* Validation report: Provides students with the ability to review their validation report. The validation report lists validations completed or in progress. Once an ability and level is completed, an asterisk (*) will appear next to the level under the ability column. It also includes total units completed to date.
* Additional workflows will be added in the future.
- 2. How do I find my advisors?
- Select the Student information link on the Student menu. Your advisor(s) name, type, phone number, extension, and email address will be displayed in the Student Information section.
- 3. How do I change my student information (address, name, emergency contact, employer, phone, etc.)?
- At the bottom of any page, click on the Contact Us link.
On the next screen, select the Contact IMSR Department link. A form is displayed.
Enter the required information and your changes. Click on the
submit button to send changes. Once submitted, an email will be sent back
to you confirming your submission. The IMSR Department is responsible for
reviewing your personal information changes and updating Alverno College's
administrative database (Datatel). There is no need to contact the Registrar's
Office if you take advantage of using IOL.
If you request a name change, your IOL user ID will change. Within 3 to 5 days of contacting IMSR, you will receive an email with you new user ID.
Your Social Security Number or Birthday may only be changed by going to the Registrar's Office. - 4. Why am I denied access to my progress report?
- Certain restrictions placed on your record will not allow you to access your progress report. Review the restrictions on your record by accessing your student information (workflow described below) and contact the appropriate office(s) to clear them up.
- 5. How do I review any restrictions on my record and who do I contact to clear up?
- Select the Student information link on the Student menu. The center of the report includes a restrictions section. If you have any restrictions, they will be listed. Click on the Office Contact link to see a display of each code and the contact person. Contact the appropriate office(s) by phone or email to clear up any restrictions.
- 6. What if Alverno doesn't have my correct Social Security number?
- If you determine that Alverno does not have a correct social security number, contact the Financial Aid Office. You will need to submit a copy of your social security card to them. Your number will be changed in the Alverno database after it has been verified with the Department of Education and the Social Security Administration. This process is required to insure that your financial aid is reflected properly.
- 7. When a schedule change is made, it isn't reflected automatically in the Educator application. How frequently is this information synchronized?
- Depending on when the registration change was made, it takes 1-2 business days for Educator to reflect these changes.
- 8. Where can I find other student tools such as Educator, DDP, etc?
- See the Student Resources page at Alverno's website.
http://depts.alverno.edu/techserv/students/students.html